Terms of Service

    Effective Date: May 15, 2026

    Welcome to RevueWorks. These Terms of Service ("Agreement") are entered into between you ("Client," "you," or "your") and RevueWorks LLC ("RevueWorks," "we," "us," or "our"), a New Jersey limited liability company. This Agreement governs your access to and use of the RevueWorks platform, website at revueworks.com, and all related services. By accessing or using the Services, creating an account, or clicking "I Agree," you agree to be bound by this Agreement.

    SECTION 1 — Eligibility

    To use the Services you must:

    • Be at least 18 years of age
    • Be a resident or legal business entity operating in the United States
    • Have the legal authority to enter into this Agreement on behalf of yourself or your business
    • Not be a direct competitor of RevueWorks using the Services for competitive intelligence purposes

    SECTION 2 — Description of Services

    RevueWorks provides a software-as-a-service (SaaS) platform built for home service businesses including HVAC companies, plumbers, electricians, roofers, and similar trades. The Services include:

    • Automated missed call text-back messaging
    • AI-powered virtual receptionist (Anna) for call answering and appointment booking
    • Automated customer review request delivery
    • Appointment reminder messaging
    • Unified communications inbox
    • Lead follow-up automation
    • CRM and pipeline management tools
    • Website chat widget

    Features available depend on the subscription plan selected. RevueWorks reserves the right to modify, add, or remove features at any time with reasonable notice.

    SECTION 3 — Account Registration and Responsibilities

    Creating an Account

    To access the Services you must register for an account and provide accurate, complete, and current information. You agree to keep your account information updated at all times.

    Account Security

    You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify RevueWorks immediately at info@revueworks.com if you suspect unauthorized access to your account.

    SECTION 4 — Subscription Plans and Billing

    Plans

    RevueWorks offers the following subscription tiers:

    • The Solo Operator Plan — $97/month
    • The Growing Crew Plan — $297/month
    • The Office-Free Plan — $497/month

    Optional add-ons are available and billed separately.

    Free Trial

    We offer a 14-day free trial for new accounts. At the end of the trial period your account will automatically convert to a paid subscription unless you cancel before the trial ends.

    Billing and Payment

    Subscriptions are billed monthly in advance. By providing a payment method you authorize RevueWorks to charge the applicable subscription fee on a recurring monthly basis. All fees are non-refundable except as described in Section 5. Payments are processed by a third-party payment processor. RevueWorks does not store your credit card information.

    Automatic Renewal

    Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will receive advance notice via email.

    Price Changes

    RevueWorks reserves the right to change subscription pricing with at least 30 days advance written notice. Founding Member pricing is locked in for the duration of continuous active membership as stated at the time of enrollment.

    SECTION 5 — Cancellation and Refunds

    Cancellation

    You may cancel your subscription at any time by contacting us at info@revueworks.com or through your account settings. Cancellation takes effect at the end of your current billing period.

    Refunds

    All subscription fees are non-refundable. RevueWorks does not provide prorated refunds for partial months. In cases of documented billing errors RevueWorks will issue a credit or refund at its sole discretion.

    SECTION 6 — Acceptable Use Policy

    You agree to use the Services only for lawful purposes. You agree not to:

    • Send automated messages to recipients who have not provided appropriate consent
    • Use the Services to harass, threaten, or harm any individual
    • Attempt to gain unauthorized access to any part of the Services
    • Reverse engineer or attempt to extract the source code of the Services
    • Resell or sublicense access to the Services without express written permission from RevueWorks
    • Use the Services in any way that could damage or impair our infrastructure

    SECTION 7 — SMS and Messaging Compliance

    By using RevueWorks messaging features you agree to:

    • Obtain all legally required consents from your customers before sending automated messages on their behalf
    • Comply with the Telephone Consumer Protection Act (TCPA) and all applicable FCC regulations
    • Comply with all carrier guidelines and messaging regulations
    • Honor opt-out requests from your customers promptly
    • Not use messaging features to send deceptive, misleading, or illegal content

    RevueWorks is not liable for any violations of messaging laws arising from your use of the platform. You are solely responsible for ensuring your use of our messaging features complies with all applicable laws.

    SECTION 8 — Intellectual Property

    All content, features, and functionality of the Services including the software, design, logos, and the RevueWorks and Anna brand names are the exclusive property of RevueWorks LLC. You may not copy, modify, distribute, or create derivative works from any RevueWorks content without express written permission.

    You retain ownership of all content you upload or transmit through the Services. By using the Services you grant RevueWorks a limited license to use your content solely for the purpose of providing the Services to you.

    SECTION 9 — Data Privacy

    Your use of the Services is governed by our Privacy Policy available at revueworks.com/privacy-policy which is incorporated into this Agreement by reference.

    SECTION 10 — Disclaimers and Limitation of Liability

    THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTIES OF ANY KIND. REVUEWORKS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVUEWORKS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. IN NO EVENT SHALL REVUEWORKS'S TOTAL LIABILITY EXCEED THE GREATER OF THE TOTAL FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM OR ONE HUNDRED DOLLARS.

    SECTION 11 — Indemnification

    You agree to indemnify and hold harmless RevueWorks LLC and its officers, directors, and employees from any claims arising out of your use of the Services in violation of this Agreement, your violation of any applicable law, or any content you submit through the Services.

    SECTION 12 — Termination

    You may cancel your account at any time as described in Section 5. RevueWorks reserves the right to suspend or terminate your account at any time if we believe you have violated this Agreement. Upon termination your data will be retained for up to 90 days then permanently deleted.

    SECTION 13 — Changes to this Agreement

    RevueWorks reserves the right to modify this Agreement at any time with at least 30 days advance notice via email or website notice. Your continued use of the Services after changes become effective constitutes acceptance of the updated Agreement.

    SECTION 14 — Governing Law

    This Agreement shall be governed by the laws of the State of New Jersey. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Union County, New Jersey.

    SECTION 15 — Contact Information

    If you have questions about these Terms of Service please contact us at:

    RevueWorks LLC

    Union, New Jersey

    Email: info@revueworks.com

    Phone: (908) 641-3115

    Website: revueworks.com

    These terms were last updated on May 15, 2026.